What are Brands, and how do I set this up?
What are Brands?A brand is a concept or mental immage that assists customers in identifying a company or product. Often confused with tools of marketing, such
What is the Customer Database Report?
If you have activated your Webshop with klikit, you have access to know more about your customers, from their user profile to their buying behaviors. Watch
What are klikit Promotions?
klikit promos is the feature that allows every business to set their own promotion for each brand and branch in their business. This can be applied to order
Why is my store not appearing in the food-delivery apps like GrabFood or other aggregator?
What if my menu is not available on the consumer apps like GrabFood or foodpanda?Sometimes, you might not be able to search your stores on the food-delivery
How do I manage my promotions for Deliveroo?
Currently, Deliveroo is not integrated with our Menu Management feature which allows you to manage your promotions, but the team is working on making that
How do I set-up table management?
To set-up table management for your store, kindly contact your account manager/ PIC. Need Help? Contact us on Live ChatTap "Live Chat" button on
How do I manage my promotions for Oddle?
Currently, Oddle is not integrated with our Menu Management feature which allows you to manage your promotions, but the team is working on making that
How do I update my Webshop Banner and Logo?
[VIDEO TUTORIAL] How to Update Webshop Banner and LogoNeed Help? Contact us on Live ChatTap "Live Chat" button on the right bottom corner your
How do I manage my promotions for Uber Eats?
Currently, Uber Eats is not integrated with our Menu Management feature which allows you to manage your promotions, but the team is working on making that
How do I set up Store Locations and Operating Hours?
Store LocationsWhat are locations?A location is the geographical location of your restaurant, and additional details that are paired with it, whether it be a
How do I manage my promotions for GrabFood?
To manage your promotions with klikit, send an email to your Grab Account Manager AND menus@klikit.io with details of promo requestedRequest form
What are Modifiers, and how do I set this up?
What are modifiers?Modifiers are attached to an item, either to specify a detail about the item or as an optional add-on to that item. For example, on
How do I manage my promotions on foodpanda?
You can manage Foodpanda promotions through the Marketing tab on your Foodpanda merchant dashboard. Click on the “Get more orders” button to create discounts
What is klikit Menu Management?
[INTERACTIVE TUTORIAL] Introduction to klikit Menu ManagementWhat is Menu Management? Menus can only be edited on the Web App - if you're unable to access
How do I set up Business or Store Menus?
To make changes on the aggregator consumer apps, you can edit your klikit Business Menus and publish those changes across multiple brands and branches. To have
What data is available on klikit Analytics?
klikit Analytics is a comprehensive, consolidated, and real-time view of your data from the food delivery apps you use, your webshop and social media channels.
How do I apply Loyalty Points for orders placed through Add Order?
We're thrilled to announce that you can now redeem your hard-earned loyalty points directly via Add Order. Our system now supports the seamless redemption of
How do I set up my reservation for my store? How do I disconnect it?
How do I set up my Reservation for my store?Reservations are a good way for you to get assured seats, estimate demand, and plan out your resources. klikit can
What are Menu Categories, how do I set this up?
[VIDEO TUTORIAL] Menu Categories<br>Need Help? Contact us on Live ChatTap "Live Chat" button on the right bottom corner your
What is the Live Report Hub (Live Monitor)?
Live Report Hub contains sensitive data about your business - please ensure only appropriate users have access.Live Report Hub is a centralized management tool
What is the kitchen equipment selection tool?
The kitchen equipment edit feature allows users to log their kitchen equipment in each location. The klikit Operations team and Business Owner will
What is the OOS Report?
Live Report Hub contains sensitive data about your business - please ensure only appropriate users have access.Live Report Hub (Live Monitor) is a centralised
How do I mark items as alcoholic beverages?
You can mark categories as alcoholic beverages through the klikit app! In order to do so, simply: Click on the category you want to classify as alcoholic
What is the Pause Store Report?
Live Report Hub contains sensitive data about your business - please ensure only appropriate users have access.Live Report Hub (Live Monitor) is a centralized
How do I customize Item Availability, Visibility, and Pricing?
Item Availability[VIDEO TUTORIAL] How do I use Time Availability for specific menu items (ex. lunch specials)?Item Visibility[Video Tutorial] How do I
What is a X/Z-report?
A Z-report is a printed summary of your transactions of a single day at a selected date only while X-reports is a printed summary of your transactions of a
How do I sequence Categories, Items, and Modifiers in a menu?
You can arrange your menu through our menu manager, check out the GIFs below to figure out how to update your menus!CategoriesItemsModifiers Modifier
How do I Manage Out of Stock (OOS) on the web-app?
The Menu OOS (Out Of Stock) feature lets users update menu availability, marking items as out of stock to prevent unavailable items being ordered and maintain
What is klikit Loyalty?
With klikit webshop, your business gets access to a world-class Loyalty program similar to ones employed by Starbucks ® and McDonalds ®. These
How do I manage Inventory, and do I have to use it?
How does Inventory work?Only Simple Inventory is currently available with klikit - we are building Complex Inventory soon.In our Store App we provide
What is the klikit Campaign Manager feature?
The Campaign Manager is a tool designed to help businesses, particularly those selling via third-party delivery providers, efficiently set up and manage
How do I Update or Add Items to My Menu?
Menus can only be edited on the klikit Cloud via desktop (ex. PC, computer or laptop). If you're unable to access a computer, contact support for
How do I Pause Store? How do I know which stores have been paused?
Please note that Pause Store makes your outlet seems closed from Delivery Apps - use with caution and ensure your staff are trained on how to use it
How do I set up Menu Hours?
What are Menu Hours?Menu Hours let users select the specific days and times that a menu is open and available for customers to place an order. Menu hours
How does OOS Scheduling & Auto OOS work on the app?
[Video Tutorial] Out of Stock & Back in Stock Scheduling What is Auto Out of Stock?Auto Out-of-Stock allows you to automate stock operations of menu
How do I Manage Out of Stock (OOS) on the app?
The Menu Out Of Stock (OOS) feature lets users update menu availability, marking items as out of stock to prevent unavailable items being ordered and maintain
Why are my items out of stock on GrabFood but in-stock on klikit?
What if my item is not available on GrabFood, foodpanda, or other food-delivery consumer apps? What if my menu not available?Items that appear out of stock on
How does Auto Out-of-Stock Work on klikit cloud?
What is Auto Out-of-Stock?Auto Out-of-Stock allows you to automate stock operations of menu items. With this feature, you can input custom stock quantities for