KLIKIT PTE. LTD trading as "klikit" (UEN: 202139290W), headquartered in Singapore, is committed to protecting your privacy. This policy applies to all users across Asia and covers our subsidiaries in Indonesia (PT SHADOWCHEF TEKNOLOGI INDONESIA), Philippines (SHADOWCHEF TECHNOLOGIES INC.), Malaysia (SHADOWCHEF TECHNOLOGIES SDN BHD), Japan (KLIKIT KABUSHIKI KAISHA), Taiwan (KLIKIT PTE LTD TAIWAN BRANCH), and Australia (SHADOWCHEF HOLDINGS PTY LTD).

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, password, date of birth, business/residential address, phone number, and gender
Billing Details: Payment information necessary to process transactions
Order Information: Details about orders placed through our platform
Usage Data: IP addresses, browser information, and interaction data
Marketing Preferences: Your communication preferences and interests
Cookies: Information collected through cookies and similar technologies

2. How We Use Your Information

Your data enables us to:

Process orders and deliver products/services
Provide customer support
Improve our product and website
Personalize your experience
Send marketing communications (with your consent), including remarketing through Google AdWords and Facebook
Comply with legal obligations

3. Data Minimization and Access Control

We implement appropriate technical and organizational measures to restrict internal access to your personal data on a need-to-know basis. Only authorized personnel with legitimate business purposes can access your information.

4. Disclosure of Your Information

We may share your information with:

Service Providers: Third parties who assist in delivering our services
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect our rights

We maintain contracts with all parties requiring appropriate protection standards for your data.

5. Data Security

We implement appropriate security measures, including encryption, firewalls, and access controls, to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Withdraw consent for data processing

To exercise these rights, contact us at support@klikit.io with "Personal Data Request" in the subject line.

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Limitation of Liability

To the maximum extent permitted by law, klikit shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services or any breach of this Privacy Policy.

10. Indemnification

You agree to defend, indemnify, and hold harmless klikit and its affiliates from any claims, damages, or expenses arising from your violation of this Privacy Policy or misuse of our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For significant changes, we will provide prominent notice on our website or through direct communication.