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CRM

Know your customers better

Build rich customer profiles from every interaction. Track preferences, order history, and behavior to deliver personalized experiences.

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360°
Customer view
5x
Better targeting
30%
More conversions
20+
Integrations
app.klikit.io
CRM dashboard

Our Advantages

360° Customer View

Every order, every preference, every visit

Customer Profiles
360°
view

Customer Profiles

360°view

Order History

Fullhistory

Segmentation

Smartsegments

Preferences

Autodetected

AI Insights

AIpowered

Integrations

50+apps

Know Every Customer

Build rich profiles from every interaction

360°customer view

Unified Customer Profiles

See everything about a customer in one place - order history, preferences, lifetime value, and engagement across all channels.

Unified Customer Profiles
5xbetter targeting

Smart Segmentation

Automatically group customers by behavior, value, or preferences. Target VIPs differently from first-timers.

Smart Segmentation
30%more conversions

Actionable Insights

AI-powered recommendations tell you who's at risk of churning, who's ready for an upsell, and who deserves VIP treatment.

Actionable Insights

Build Customer Intelligence

From data to insights in 4 steps

1

Connect Data

Link your POS, online orders, and other touchpoints

2

Unify Profiles

Merge duplicate records into single customer views

3

Create Segments

Build customer groups based on behavior

4

Activate

Use insights to personalize every interaction

Results from restaurant groups on klikit

Real numbers from chains running their delivery on klikit.

Philippines

Army Navy Burger + Burrito

The Philippine burger and burrito chain cut cancellations and consolidated its in-store devices after moving delivery to klikit.

Locations
80+
Order cancellations
−60%
Order uptime
+30%
In-store devices
1,400 → 140

Nikko Badenas · Head of Delivery

klikit customer since 2022

Indonesia

Sagala Group

One of Indonesia's leading delivery players tripled its GMV and launched 15+ additional brands on klikit.

GMV
3x
Brands added
15+

klikit customer since 2023

Malaysia

Foodbytes

The Malaysian F&B group doubled revenue per store across 60+ outlets on klikit.

Outlets
60+
Revenue per store
2x
Store pauses
−40%
See all case studies

Related Products

Works great with CRM·View All

Loyalty

Turn customers into regulars

Grow
40%More repeat visits

Campaigns

Reach customers at the right moment

Grow
25%Higher ROI

Loyalty

Turn customers into regulars

Grow
40%More repeat visits

Campaigns

Reach customers at the right moment

Grow
25%Higher ROI

Loyalty

Turn customers into regulars

Grow
40%More repeat visits

Campaigns

Reach customers at the right moment

Grow
25%Higher ROI
Restaurant team serving guests at the counter

Ready to know your customers better?

Turn customer data into personalized experiences

Book a DemoView Packages
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