Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any
How do I test out my printer?
Once you've connected your printer, you will now want to test whether the automatic printing works. In order to do this, you can follow these steps:
What does the order slip look like?
Once an order is made by the customer, orders will be coming through klikit where a docket or order slip will be printed out by the device.2 copies will be
How do I read a klikit Docket?
This is a klikit docket. It has information on the order and it tells you what you need to prepare and how much the order value is. Let's take a deeper look
Can I use my old food-delivery app devices? What devices can I use for klikit?
Do I still need my old food-delivery app (ex. foodpanda, GrabFood, Uber Eats, Deliveroo) devices?You only need the klikit app and a compatible device to manage
Can I print past orders through the klikit device?
To print receipts from past orders: Proceed to the ‘Past Orders’ on the klikit dashboard.In the ‘Past Orders’ section, you can choose a specific date on
How do I set-up QR codes for docket printing?
What are the steps to set up a custom QR Code? Let your klikit Account Manager know what URL to use for the unique QR code. You can opt to include a
How do I set-up my printer?
To optimize your store's operations and provide customers with transaction proof, klikit supports Docket (receipt) and Sticker printing. Follow this guide to
How do I turn my device on/ off?
Now that you’re subscribed with klikit, you definitely have a device to operate the klikit platform. This could be a mobile, a tablet, or a computer. You will
How do I pay for my device?
Paying for your klikit device is easy and straightforward.
How do I set up Notifications?
Ensure you have your Notifications turned on in your Settings to receive Orders Sounds and updates.Ensure that when you download the Store App - you configure
How do I troubleshoot my printer or docket issues?
If your printer isn’t working or auto-printing isn’t functioning, follow this guide to resolve issues quickly and efficiently.Make sure you're using the most