Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any
How do I test out my printer?
Once you've connected your printer, you will now want to test whether the automatic printing works. In order to do this, you can follow these steps:
What does the order slip look like?
Once an order is made by the customer, orders will be coming through klikit where a docket or order slip will be printed out by the device.2 copies will be
How do I read a klikit Docket?
This is a klikit docket. It has information on the order and it tells you what you need to prepare and how much the order value is. Let's take a deeper look
Can I use my old food-delivery app devices? What devices can I use for klikit?
Do I still need my old food-delivery app (ex. foodpanda, GrabFood, Uber Eats, Deliveroo) devices?You only need the klikit app and a compatible device to manage
Can I print past orders through the klikit device?
To print receipts from past orders: Proceed to the ‘Past Orders’ on the klikit dashboard.In the ‘Past Orders’ section, you can choose a specific date on
How do I set-up QR codes for docket printing?
What are the steps to set up a custom QR Code? Let your klikit Account Manager know what URL to use for the unique QR code. You can opt to include a
How do I set-up my printer?
To optimize your store's operations and provide customers with transaction proof, klikit supports Docket (receipt) and Sticker printing. Follow this guide to
What are Printer Profiles, how do I set this up?
Printer Profiles let you route different print jobs (dockets, kitchen tickets, stickers) to specific printers connected to your klikit device. Set them up once and your orders print where you need them.
How do I turn my device on/ off?
Now that you’re subscribed with klikit, you definitely have a device to operate the klikit platform. This could be a mobile, a tablet, or a computer. You will
How do I pay for my device?
Paying for your klikit device is easy and straightforward.
How do I set up Notifications?
Ensure you have your Notifications turned on in your Settings to receive Orders Sounds and updates.Ensure that when you download the Store App - you configure
How do I troubleshoot my printer or docket issues?
If your printer isn’t working or auto-printing isn’t functioning, follow this guide to resolve issues quickly and efficiently.Make sure you're using the most