Ensure you have your Notifications turned on in your Settings to receive Orders Sounds and updates.

Ensure that when you download the Store App - you configure your device to 'Allow' Notifications.

This is generally found in the 'Settings' of your mobile device.  Navigate to 'Notifications & Control Centre' and ensure the toggle for klikit is turned on.

Low volume notifications?

There are multiple factors that can affect a sound notification being low:

1. Device Capabilities - _Some devices have fragile speakers or weak speakers that affect the notification_

1. Location Ambiance - _Some places have poor acoustics that may result to difficulty hearing any notification sound_

1. Notification Settings - _Double check your notification settings if it has volume enabled for the klikit app_ 

Here are some more things you can check if you're still encountering the issue.

1. Web Portal

1. Follow the settings on the links below based on the web browser that you are using.

1. Google Chrome

1. Microsoft Edge

1. Opera

1. Safari

1. klikit App

1. Make sure your volume is at max volume

1. Other applications are loud but klikit isn't? - Chat Support for more help

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