How do I manage menus for Oddle?
You can edit menus through the Oddle merchant app or dashboard.
To learn more, please visit their Help Center: Edit Your Menu Settings
How do I manage menus for Oddle?
##
You can edit menus through the Oddle merchant app or dashboard.
To learn more, please visit their Help Center: Managing Item Availability
How do I manage promotions for Oddle?
You can edit promotions using the Oddle merchant app or dashboard.
To learn more, please visit their Help Center: How to set up promotions for delivery and pickup orders
How do scheduled orders work with Oddle?
You can manage your scheduled orders through the Oddle merchant app or dashboard.
You will have to manage requests for delivery with Oddle-partnered logistic services.
To learn more, please visit their Help Center: Managing Delivery Requests on Web Dashboard
How do I auto-accept orders from Oddle?
Auto-accepting or confirming orders is only available for offline orders created manually on the iPad Oddle Register App or WebPOS.
For online orders, the initial order status will always be "Pending".
How do I cancel an order from Oddle?
You can cancel orders through the Oddle merchant app or dashboard.
Web Dashboard
- Head to the "General" orders page, then look for the relevant order
- Click on the order
- Click on the "Void Order" button
- When a prompt appears, click "OK"
Your order has been voided and an email notification will be sent to your customer.
iPad Oddle Register App
Please refer to the steps here.
Android Oddle Register App
Please refer to the steps here.
- For a new order, go the pending email notification
- Click the "Cancel This Order" button
Please refer to the steps here.
Need Help? Contact us on Live Chat
Tap "Live Chat" button on the right bottom corner your screen