I need to change the payment method. How do I do this?
This feature is available for the following roles: Business Owner, Branch Manager, Brand Manager, Cashier, and Staff. Payment methods for Webshop Orders and Add Orders can be updated in Cloud Web as long as the orders are not in Completed state.
- Find the order on the Dashboard and click the button displaying the payment status.
- Select the appropriate payment method and status.
- Select Yes to save.
To edit a Completed order, see How to Update Completed Order Status for Add Order and Webshop Orders.
Common questions
Metode pembayaran pesanan saya salah, bagaimana?
You can update it in Cloud Web as long as the order is not in Completed state. Find the order on the Dashboard, click the button displaying the payment status, select the correct payment method and status, then select Yes to save.
Salah pilih pembayaran (cash/e-wallet/kartu kredit), bagaimana cara ganti?
On the Dashboard, click the button displaying the payment status for that order, select the appropriate payment method and status, and select Yes to save. This applies to Webshop Orders and Add Orders.
Pesanannya sudah Completed, bagaimana?
Payment methods can only be updated while the order is not in Completed state. To edit a Completed order, see How to Update Completed Order Status for Add Order and Webshop Orders.
Saya cuma staff / kasir, bisa ubah sendiri bagaimana?
This feature is available for Business Owner, Branch Manager, Brand Manager, Cashier, and Staff roles.
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