I need to change the payment method. How do I do this?

This feature is available for the following roles: Business Owner, Branch Manager, Brand Manager, Cashier, Staff

Payment methods for Webshop Orders and Add Orders can be updated in Cloud Web as long as the orders are not in Completed state.

1\. Find the order on the Dashboard and click the button displaying the payment status.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfwtv-RD4C02Rx9XQ0RTlwe4BVJeafdJP5p5pKe_bUgWjpENzZ4-stGZz90VNXSXKT-0nbyRerkO3nDmUE2wQyklj0YJKqYV-pu_ig1EC2ADq9V662L9x81nLrtCMwb5xdV6wXe?key=-h9Y84-UaE0F5q_cbueOzg)

2\. Select the appropriate payment method and status.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXedxPsj-T2d_g5wRvvv9jFFveG8DmF5hi0SM_sFfeUZTDNQimOPHt2vk7EF5Ix-Lh_wMZ6PEx60OpHFbwLdiqoOMRi_Lfe43aB1L_5U_eUrnJUa-CsMfKKvckicNT-bRI5zaImO?key=-h9Y84-UaE0F5q_cbueOzg)

3\. Select Yes to save.

To edit a Completed order, use our Order Amendment Form and our team will have it fixed as soon as possible.

Need Help? Contact us on Live Chat

Tap "Live Chat" button on the right bottom corner your screen

I need to change the payment method. How do I do this?

This feature is available for the following roles: Business Owner, Branch Manager, Brand Manager, Cashier, Staff

Payment methods for Webshop Orders and Add Orders can be updated in Cloud Web as long as the orders are not in Completed state.

1\. Find the order on the Dashboard and click the button displaying the payment status.

2\. Select the appropriate payment method and status.

3\. Select Yes to save.

To edit a Completed order, use our Order Amendment Form and our team will have it fixed as soon as possible.

Need Help? Contact us on Live Chat

Tap "Live Chat" button on the right bottom corner your screen

How to change payment method (Cloud)

I need to change the payment method. How do I do this?

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How to change payment method (Cloud)

I need to change the payment method. How do I do this?

Related Articles

How do I manage GrabExpress deliveries for Webshop orders?

How do I see new orders? How do I edit an order? How do I troubleshoot the Order Dashboard?

What if I can’t find a delivery rider? How do I toggle manual booking for a Webshop order?