3PL (Third-Party Logistics)

Definition

Outsourced logistics services including warehousing, fulfillment, and delivery. In F&B, often refers to last-mile delivery partners.

Related Terms

QSR (Quick Service Restaurant)

A fast food restaurant that emphasizes speed of service, with limited menu options and minimal table service. Examples include McDonald's, KFC, and Subway.

Tablet Hell

The operational nightmare of managing multiple tablets from different delivery platforms, each with its own interface, notifications, and workflows.

3PD (Third-Party Delivery)

Delivery services provided by external platforms like GrabFood, Foodpanda, or DoorDash, rather than the restaurant's own delivery fleet.

Virtual Brand

A delivery-only restaurant brand that exists only on delivery apps, with no physical storefront. Often operated from an existing kitchen to maximize revenue.