3PD (Third-Party Delivery)

Definition

Delivery services provided by external platforms like GrabFood, Foodpanda, or DoorDash, rather than the restaurant's own delivery fleet.

Related Terms

QR Ordering

A contactless ordering method where customers scan a QR code to access a digital menu and place orders directly from their smartphone.

QSR (Quick Service Restaurant)

A fast food restaurant that emphasizes speed of service, with limited menu options and minimal table service. Examples include McDonald's, KFC, and Subway.

Tablet Hell

The operational nightmare of managing multiple tablets from different delivery platforms, each with its own interface, notifications, and workflows.

3PL (Third-Party Logistics)

Outsourced logistics services including warehousing, fulfillment, and delivery. In F&B, often refers to last-mile delivery partners.