Franchise Management
Definition
Systems and processes for managing multiple franchise locations, including centralized menu control, performance analytics, and operational standards.
Related Terms
Direct Ordering
When customers order directly from a restaurant's own website or app, bypassing third-party delivery platforms and avoiding commission fees.
F&B (Food & Beverage)
The industry sector encompassing businesses that prepare and serve food and drinks, including restaurants, cafes, bars, and catering services.
Food Court
A shared dining space with multiple food vendors, common in shopping malls and commercial buildings. Requires specialized POS and order management systems.
Ghost Kitchen
A food preparation facility that produces meals for delivery only, without a physical restaurant storefront. Often houses multiple virtual brands under one roof.