Dark Store
Definition
A retail distribution center that fulfills online orders only, without serving walk-in customers. Common in quick commerce and grocery delivery.
Related Terms
API Integration
A software connection that allows different systems to communicate and share data automatically, enabling delivery platforms and POS systems to work together seamlessly.
Cloud Kitchen
A delivery-only restaurant that operates without a dine-in area, focusing exclusively on fulfilling orders from delivery platforms. Also known as a ghost kitchen or dark kitchen.
Commission Fee
The percentage charged by delivery platforms (typically 15-35%) on each order processed through their marketplace.
Delivery Aggregator
A platform or software that combines orders from multiple food delivery services into one interface for merchant management, eliminating tablet hell.