Cloud Kitchen
Definition
A delivery-only restaurant that operates without a dine-in area, focusing exclusively on fulfilling orders from delivery platforms. Also known as a ghost kitchen or dark kitchen.
Related Terms
API Integration
A software connection that allows different systems to communicate and share data automatically, enabling delivery platforms and POS systems to work together seamlessly.
Commission Fee
The percentage charged by delivery platforms (typically 15-35%) on each order processed through their marketplace.
Dark Store
A retail distribution center that fulfills online orders only, without serving walk-in customers. Common in quick commerce and grocery delivery.
Delivery Aggregator
A platform or software that combines orders from multiple food delivery services into one interface for merchant management, eliminating tablet hell.