Forgetting your password can be frustrating, but don’t worry—resetting it is a straightforward process. Follow the steps below to regain access to your account.
Step-by-Step Guide
- Go to the Login Page https://cloud.klikit.io/login and click on the "Forgot your Password?" link located below the login fields.
- In the field provided, enter the registered email address you used to log into your account.
- Click the "Send Reset Link" button
- Open your email inbox and look for an email from us with the subject line “klikit | Password Reset”. If you don’t see the email in your inbox, check your spam or junk folder.
- The email will contain a link to reset your password. Click on the "Reset Password" link to proceed.
- Enter a new password in the provided fields. Make sure your new password is strong and secure.
- Once done you will be redirected to the log in page. Log in using your registered email and the new password you just set.
- Conratulations! You should now be able to access your account and see the main dashboard of the app.
Still Need Help?
- Troubleshooting Tips:
- Sometimes, clearing your browser’s cache and cookies can help resolve issues.
- Attempt the reset process using a different web browser or device.
- Contact Live Chat:
- Tap the "Help" button (looks like a question mark) on the bottom right of your klikit screen.
- Tap "Chat with Support".