Delivery Orders and Order Entry in one?! Only with klikit. Here you can input orders that come in from the phone, social media or over messages like Whatsapp and Viber.
This now lets you track all your orders in one place, no matter where they’ve come from!
How does the Add Order Feature Work?
To put in a manual order, simply:
- Select the brand the customer is ordering from.
- Select the from the menu items, and subsequently, any add-ons if they wish
- Select the source of the order (whether that be Facebook, Instagram, etc)
- Select the order type (Delivery, Pickup or Dine-In), and input any notes for the order
- Input any optional extra fees or discounts you want to give the customer
- Add customer information
- Add payment type
- Complete the order / Check out!
How do I price my items for the Add Order feature?
On the menu management feature, you are able to price your items for specific delivery aggregators you are integrated with. Prices assigned to "klikit" will be the basis of your item's prices for the Add Order feature.
Discounts, vouchers and promo codes in Add Order
The video linked on this article is titled "How to Add an Order" and walks through the Add Order flow. The discount and promo details below are documented in text here.
Giving a discount while creating the order. Discounts are entered as part of the Add Order steps: after you select the order type and add any notes, you "Input any optional extra fees or discounts you want to give the customer" before adding customer information and payment type.
Voucher and promo codes. Merchants can create voucher codes for their customers. To set up a new voucher or promo code, submit the promo details form to the klikit team with the relevant promo information. Once created, customers apply vouchers during checkout under the "Promos and Rewards" section.
Senior Citizen / PWD discount (Philippines). The Senior Citizen / Person-with-Disability (PWD) discount is available in the Philippines only, and the merchant must enable the "Senior Citizen / PWD discount" promo setting for customers to use it. To set this up, contact your Customer Success Manager (CSM) or reach out via Live Chat support, and the klikit team will configure the SC/PWD promo for your store. Once enabled, customers see the SC_PWD_20_ promo option during checkout and can apply it by uploading their ID.
Still Need Help? Contact Live Chat
Tap the "Chat" button on the bottom right of your klikit screen.