Maya Payments on Webshop (Customer)

klikit Webshop in the Philippines now supports Maya as a payment option for your customers.

How to pay with Maya

1. Customer adds items to the cart and proceeds to Checkout on the klikit-hosted webshop (PH only).
2. At the Payment Method step, Maya appears alongside other available methods (e.g., QRPH).
3. Customer selects Maya and is redirected to the hosted Maya payment page.
4. Customer completes the payment using their Maya wallet or a Maya-linked card.
5. On successful payment, the order is confirmed and flows into klikit as normal.

Note: Maya is available only on Philippine (PH) webshops. Non-PH webshops will not see this option.

Pending Payment Status Page (Admin)

Admins can monitor orders that get stuck in a pending state and manually trigger a re-verification with the payment gateway.

Accessing the page

1. Log in to the klikit Admin Portal.
2. Navigate to Orders > Pending Payments.

The page lists all transactions currently stuck in a pending status.

Filtering pending transactions

You can narrow down the list using these filters:

• Business
• Brand
• Branch
• Payment Channel
• Date Range (maximum 7-day window)

Use the filters to quickly find the order you need to check.

Re-verifying a payment

1. Locate the transaction row you want to verify.
2. Click the Check Status button on that row.
3. The system will call the payment gateway to fetch the latest status and refresh the list.

Important: Currently, the Check Status feature only re-verifies against CIMB QRIS payments. For other gateways (such as Maya), re-verification is not yet supported. The admin can still view the row, but clicking Check Status may not update the status. If you have a Maya payment stuck in pending, please contact our Support team for assistance.

Who can access this page?

Only users with Admin-level permissions can see and use the Pending Payments page.