Your klikit billing page gives you a clear overview of what you’re being charged for (subscription plans, transaction fees, device fees, etc.) and lets you download invoices.
Where to find your billing
- Log in to the klikit Cloud dashboard at cloud.klikit.io.
- From the left menu, click Billing.
- You’ll see a summary of your current balance and upcoming charges.
Understanding your billing dashboard
- Current Charges: Shows subscription fees, transaction fees, and any one‑time charges for the selected billing period.
- Invoices: All past and current invoices are listed in a table. Each invoice shows the date, amount, and status (Paid, Unpaid, Pending).
- Payment Method: The card or bank account used to pay your bills. You can update it here if needed.
- Download: Click on any invoice to open a detailed PDF that you can download or print.
How to check your transaction fees
If you want to see fees for each order processed through klikit, scroll down to Transaction Fee Breakdown. This shows:
- Total orders processed
- Fee per transaction (if applicable)
- Total fees charged
For detailed payout information from food delivery platforms (e.g., how much GrabFood paid you), please check the respective merchant portals (GrabMerchant, GoBiz, etc.). klikit only shows fees related to the use of the klikit platform.
I still need help with my billing
If any charges look incorrect or you have questions about your bill, contact our support team through the in-app chat or email support@klikit.io. We’ll respond within one business day.