How do I log into the Desktop App?

If you need assistance logging into our Desktop App, follow the step-by-step instructions below. Whether you’re a first-time user or a returning one, this guide will help you access your account with ease.

Step-by-Step Guide

1\. Go or click on this link: https://cloud.klikit.io/login

1. Enter your registered email address in the provided field.

1. Type in your password. Make sure it is correct and pay attention to case sensitivity.

1. Once done, you will be taken to the main dashboard or home screen of the app.

Logging in for the First Time

If this is your first time logging in, you will need to complete an initial setup, including setting up a new password. Follow these steps:

1\. Check Your Email: Look for the Welcome email in your registered email inbox. This email contains your temporary password.

2\. Visit the Login Page: Go to https://cloud.klikit.io/login

3\. Enter Credentials: Input your registered email and the temporary password provided in the Welcome email into their respective fields.

4\. Set Your New Password: You will be prompted to enter your current password (the temporary one) and then your new password of choice.

5\. Log In Again: After changing your password, log in again using your registered email and your new password.

6\. Access the Desktop App: Once logged in, you will be taken to the main dashboard or home screen of the app.

Still Need Help?

1. Troubleshooting Tip:

1. Ensure that your registered email address is spelled correctly and remember that your password is case-sensitive.

1. Contact Live Chat:

1. Tap the "Help" button (looks like a question mark) on the bottom right of your klikit screen.

1. Tap "Chat with Support".