Adding New Team/Staff Members
If you have multiple managers or operators in your restaurant who need access to Klikit, you can easily add them to your user list. Follow these steps to add a new user:
1. Navigate to the Users Tab: On your Klikit dashboard, locate and select the ‘Users’ tab.
2. Add a New User: Click on the ‘New’ button to initiate the process of adding a new user.
3. Fill in the Required Information: You will need to provide the following details for the new user:
- First Name
- Last Name
- Phone Number
- ID/License Number
4. Assign a Role: After entering the required information, select the appropriate role for the new user from the available options.
By assigning appropriate roles, you can ensure that each team member has the necessary permissions to perform their duties effectively while maintaining control over your restaurant’s operations.
Only accounts with Business Owner access are allowed to create users for their business.
User Roles and What Each One Can Do
There are six user levels in klikit. Each one grants a different level of edit access, so that team members only have the permissions their job needs.
- Business Owner - can manage menus, accept/reject orders, modify brand/branch/user information and access analytics.
- Brand Manager - a subset of Business Owner, but actions are limited to their assigned brands/stores.
- Branch Manager - a subset of Business Owner, but actions are limited to their assigned branches.
- Area Manager - a subset of Business Owner, without menu management or order accept/reject access. Area Managers can cancel klikit orders (Webshop and Add Order) at any stage, including completed orders.
- Staff - a subset of Branch Manager, but cannot cancel orders.
- Cashier - a subset of Staff, but cannot modify menus or mark items out of stock.
Where do I check my own role?
Log in to klikit Cloud at cloud.klikit.io and open the Users tab. Your role is listed against your name, along with everyone else you have access to. Your role is shown under your name in the mobile app. On the web, click your name in the top right.
Who can change a user's role?
Business Owners can add or change roles for all other roles, with one exception: they cannot create a new Business Owner, or upgrade an existing user to Business Owner. For that change, a Business Owner needs to contact support — only Business Owners can request changes to user levels.
For more detail on account setup and user information, see **How do I set up my klikit account?**.
Common questions
Mau tanya, akun branch manager kok tidak bisa ubah menu, tambah modifier grup, dll ya kak?
A Branch Manager is "a subset of Business Owner, but actions are limited to their assigned branches" — so menu management works only for the branches assigned to that account. If menu editing is not available at all, check which role the account actually has in the Users tab: an Area Manager has no menu management access, and a Cashier cannot modify menus or mark items out of stock.
Di mana saya bisa lihat role akun saya?
Log in to klikit Cloud at cloud.klikit.io and open the Users tab — your role is listed against your name, along with everyone else you have access to. In the mobile app the role is shown under your name; on the web, click your name in the top right.
Kalau rolenya salah, siapa yang bisa ubah akses user?
Only Business Owners can add or change roles for other users. The one exception is Business Owner itself: they cannot create a new Business Owner or upgrade an existing user to Business Owner, and a Business Owner must contact support for that change.
Still Need Help?
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Kak tolong dibantu untuk outlet kami, masukin ke akun yang role-nya area manager
User access is managed by you from the Users tab on your Klikit dashboard, where each user's role is listed against their name. Only accounts with Business Owner access are allowed to create users for the business, and only Business Owners can add or change roles for other users — so a Business Owner account should open the Users tab and set the role for that account. Note what the role allows: a Branch Manager is a subset of Business Owner "but actions are limited to their assigned branches", a Brand Manager is limited to their assigned brands/stores, and an Area Manager is a subset of Business Owner without menu management or order accept/reject access.
Siapa yang bisa atur akses user untuk outlet?
A Business Owner. Only accounts with Business Owner access are allowed to create users for their business, and Business Owners can add or change roles for all other roles — the one exception is Business Owner itself, which needs support.