Best Food Delivery Platforms in Colombia for Restaurants (2026)
The food delivery market in Colombia has exploded in recent years, with more restaurants partnering with multiple platforms to reach hungry customers. But managing orders from Rappi, Uber Eats, Didi Food, and others can quickly become a nightmare without the right tools.
This guide compares the top food delivery platforms in Colombia for 2026, helping you decide which ones to join and how to manage them efficiently.
Top Food Delivery Platforms in Colombia
1. Rappi
Rappi is Colombia's homegrown delivery giant and the most widely used platform in the country. Operating in over 40 cities, Rappi offers grocery delivery, pharmacy deliveries, and of course, food from restaurants.
Commission rates: Typically 15-25% per order, depending on your subscription level
Coverage: Nationwide, strongest in Bogotá, Medellín, Cali, and Barranquilla
Pros: Largest user base, strong brand recognition, quick expansion to new areas
Cons: Competitive market, pressure on margins
2. Uber Eats
Uber Eats brings global recognition and a massive rider network to Colombia. Available in major cities, it's popular with younger customers and those already using Uber for transportation.
Commission rates: Around 15-30% depending on location and contract
Coverage: Bogotá, Medellín, Cali, Cartagena, Bucaramanga
Pros: Strong brand trust, integrated with Uber rideshare customers
Cons: Higher fees in some areas, less flexibility than local competitors
3. Didi Food
Didi Food is the food delivery arm of Chinese tech giant Didi Chuxing. After acquiring Uber's operations in Southeast Asia, Didi expanded into Latin America with aggressive pricing and expansion.
Commission rates: Competitive rates around 13-20%
Coverage: Growing presence in Bogotá and other major cities
Pros: Often lower fees, aggressive marketing, expanding rapidly
Cons: Smaller user base than Rappi, newer to market
4. Domicilios.com
One of the older online food ordering platforms in Colombia, Domicilios.com focuses exclusively on food delivery and has built a loyal following.
Commission rates: Similar to Rappi, around 18-22%
Coverage: Primarily Bogotá and Medellín
Pros: Dedicated food delivery focus, established brand
Cons: Smaller reach than Rappi
Comparing Delivery Platform Fees
| Platform | Estimated Commission | Cities | Best For |
|---|---|---|---|
| Rappi | 15-25% | 40+ | Maximum reach |
| Uber Eats | 15-30% | 5+ major | Brand trust |
| Didi Food | 13-20% | Growing | Lower fees |
| Domicilios.com | 18-22% | 2 major | Dedicated food |
Managing Multiple Delivery Platforms
Most successful restaurants in Colombia use 2-3 delivery platforms to maximize their reach. However, this comes with challenges:
- Multiple tablets: Each platform requires its own tablet or phone
- Order fragmentation: Orders come in separately, increasing errors
- Inventory sync: Menu updates must be done on each platform
- Reporting complexity: Tracking performance across platforms is difficult
The Solution: Order Aggregation
A restaurant POS with order aggregation lets you receive orders from all your delivery platforms on a single screen. This is critical for:
- Reducing errors: One screen means fewer missed orders
- Saving time: No switching between apps
- Better insights: Unified reporting across all platforms
- Faster operations: Kitchen sees all orders in one queue
Klikit's order aggregation integrates with Rappi, Uber Eats, Didi Food, and other platforms, consolidating all your delivery orders into one dashboard.
How to Choose the Right Platforms
Consider these factors when selecting delivery platforms for your Colombian restaurant:
- Your location: Rappi has the widest coverage; check which platforms serve your specific area
- Your cuisine type: Fast food tends to work better on Uber Eats; traditional Colombian food does well on Rappi
- Your margins: If margins are tight, consider Didi Food's lower fees
- Your capacity: Start with 1-2 platforms and add more as you can handle the volume
Getting Started
To list your restaurant on these platforms:
- Rappi: Visit rappi.com/restaurantes or download the Partner app
- Uber Eats: Go to uber.com/eats/restaurants
- Didi Food: Contact Didi Food Colombia through their business portal
- Domicilios.com: Apply through their restaurant partner program
Consider using a POS system like Klikit that integrates with multiple delivery platforms. This lets you manage all your orders from one place, even as you expand to new platforms.
Conclusion
The Colombian food delivery market offers huge opportunities for restaurants willing to adapt. By understanding the strengths of each platform and using the right tools to manage them, you can significantly increase your orders without overwhelming your operations.
Start with the platform that best matches your location and cuisine, then expand strategically as your restaurant grows.