Best Online Food Ordering System for Restaurants in Singapore (2026)

Running a restaurant in Singapore means dealing with multiple delivery platforms, high commission fees, and the challenge of managing orders from GrabFood, Foodpanda, and your own online store—all in one place. An online food ordering system consolidates these channels, reduces operational chaos, and helps you keep more of every order.

What Is an Online Food Ordering System?

An online food ordering system is software that lets restaurants accept and manage orders from multiple channels in a single dashboard. Instead of juggling separate tablets for GrabFood, Foodpanda, and your own website, you get one unified view of all incoming orders.

Modern systems go beyond simple order receiving. They include:

• Order aggregation — Pull orders from all delivery platforms into one screen
• Menu management — Update items, prices, and availability across all channels instantly
• Kitchen display integration — Send orders directly to kitchen screens
• Analytics — Track performance across platforms in real-time
• Customer data — Build your own customer database instead of relying on platforms

Why Singapore Restaurants Need an Online Food Ordering System

Singapore's food delivery market is one of the most competitive in Asia. With over S$2 billion in annual food delivery spend, restaurants can't afford to ignore this channel—but they also can't afford the inefficiencies of managing it manually.

The Commission Fee Problem

Delivery platforms charge 15-30% per order in commissions. The more orders you process through third-party apps, the less margin you keep. An online ordering system helps by:

• Making it easy to promote your own online store with lower fees
• Letting you offer dine-in and takeout directly through your website
• Helping you build customer relationships that reduce platform dependency

Operational Efficiency

Multiple tablets mean multiple points of failure. Orders get missed during rush hours. Menu updates don't sync across platforms. Staff waste time checking different apps.

A unified system eliminates these problems by bringing everything into one interface.

How to Choose an Online Food Ordering System in Singapore

Not all systems are created equal. Here's what to look for:

1. Platform Integrations

Make sure the system connects with the platforms your customers use:

• GrabFood
• Foodpanda
• Deliveroo
• Your own online store

2. Singapore-Specific Features

Look for:

• Support for Singapore payment methods (PayNow, NETS, credit cards)
• Compliance with Singapore food safety regulations
• Local customer support
• Integration with Singapore delivery fleet

3. Pricing Structure

Compare the total cost of ownership:

• Monthly subscription fees
• Per-order transaction fees
• Setup and training costs
• Hardware requirements

4. Scalability

Choose a system that grows with your business:

• Can handle increasing order volumes
• Supports multiple locations
• Offers advanced features as you expand

Best Online Food Ordering Systems for Singapore Restaurants

Here's how the top options compare:

Order aggregation only, no POS

System	Best For	Key Features	Pricing
Klikit	Full-service restaurants, chains	Order aggregation, POS, payments, CRM	S$25-39/month
Eats365	Large restaurants, chains	Full POS, inventory, tableside ordering	Custom pricing
Qashier	Small-medium restaurants	POS, order management, analytics	S$30-50/month
StoreHub	Retail-food hybrid	POS, inventory, customer management	S$25-45/month
Deliverect	Delivery-focused	Custom pricing

Klikit: The Complete Solution for Singapore Restaurants

Klikit stands out as the best online food ordering system for Singapore restaurants that want an all-in-one solution. Here's why:

Full Order Aggregation

Klikit connects with GrabFood, Foodpanda, and your own online store—consolidating every order into one dashboard. No more jumping between tablets.

Built-In POS

Unlike delivery-only tools like Deliverect, Klikit includes a full point-of-sale system. Take dine-in orders, manage tables, and process payments—all in the same platform.

Lower Total Cost

With Klikit, you get order aggregation + POS + payments in one package. This works out cheaper than buying separate tools:

• Delivery aggregators: S$0-100/month but no POS
• Standalone POS: S$30-50/month but no delivery integration
• Klikit: S$25-39/month includes both

Singapore Payments Built-In

Klikit supports Singapore-specific payment methods including PayNow, NETS, and major credit cards. Process takeout and dine-in payments without extra hardware.

Local Support

Based in Singapore with local customer support, Klikit understands the unique challenges of Singapore F&B operators.

Getting Started with an Online Food Ordering System

Ready to streamline your Singapore restaurant operations? Here's how to get started:

1. Audit your current setup — List all the platforms you currently use and how many orders come through each
2. Calculate the pain — Estimate staff time spent managing multiple systems
3. Request demos — Talk to at least 3 providers including Klikit
4. Start small — Begin with order aggregation, then add POS features as you get comfortable

Conclusion

Online food ordering systems are no longer optional for Singapore restaurants—they're essential for staying competitive. By consolidating orders from GrabFood, Foodpanda, and your own store, you reduce operational chaos, lower costs, and build a direct relationship with your customers.

Klikit offers the most complete solution for Singapore restaurants, combining order aggregation, POS, payments, and CRM in one affordable package. Request a demo to see how Klikit can transform your restaurant operations.