Klikit vs Eats365 Malaysia: Which Restaurant POS is Best in 2026?

Choosing the right restaurant POS system can make or break your F&B business in Malaysia. With options like Eats365 and Klikit competing for your attention, we've done the research to help you decide.

Overview: Eats365 vs Klikit

Eats365 is an iPad-based POS system popular among Malaysian restaurants, offering modular pricing starting at RM99/month. Klikit is an all-in-one merchant operating system designed specifically for APAC restaurants, with integrated payments, order aggregation, and AI-driven insights.

Pricing Comparison

Eats365 uses a modular pricing model where you pay for the core POS (starting at RM99/month) and add modules as needed:

• Eats365 Core: From RM99/month
• Mobile Ordering Module: Additional cost
• Kitchen Display System: Additional cost
• Self-Service Kiosk: Additional cost
• Hardware: Starts at RM3,000 per terminal

Klikit offers all-in-one pricing at $25-39/site/month (approximately RM110-175), including:

• Full POS functionality
• Order aggregation (GrabFood, Foodpanda, ShopeeFood)
• Payment processing
• CRM and customer insights
• Multi-location management
• Inventory tracking

Verdict: Klikit offers better value with all-inclusive pricing, while Eats365's modular approach can add up quickly.

Delivery Platform Integration

Malaysia's delivery market is competitive—GrabFood, Foodpanda, and ShopeeFood dominate. Here's how each platform handles multi-platform delivery:

Feature	Klikit	Eats365
GrabFood Integration	✅ Native	✅ Via API
Foodpanda Integration	✅ Native	✅ Via API
ShopeeFood Integration	✅ Native	Limited
Order Consolidation	✅ Single screen	⚠️ Requires third-party
Auto-menu sync	✅ Real-time	⚠️ Manual sync issues reported

Verdict: Klikit's native multi-platform order aggregation gives it a clear advantage for restaurants managing multiple delivery channels.

Payment Processing

Both systems support payment processing, but with different approaches:

Eats365: Offers payment processing through partner integrations. DuitNow QR support available but requires additional setup.

Klikit: Integrated payment processing with:

• DuitNow QR
• Card payments
• GrabPay, Touch 'n Go eWallet
• Lower transaction fees (0.5-5% take-rate)

Multi-Location Management

For restaurant chains or growing F&B businesses:

Eats365: Supports multiple locations with additional fees per outlet. Centralized reporting available but requires premium modules.

Klikit: Purpose-built for multi-location with:

• Centralized inventory across outlets
• Cross-location reporting
• Head office control
• Real-time analytics across all branches

Verdict: Klikit's multi-location features are more comprehensive and included in base pricing.

Customer Support & Localization

Eats365: Regional presence in Malaysia with local support, though some users report response time issues.

Klikit: Full APAC presence with dedicated support in Malaysia, Bahasa Indonesia support, and local team understanding of Southeast Asian F&B challenges.

AI & Advanced Features

Klikit differentiates with AI-driven insights:

• Sales trend predictions
• Customer behavior analysis
• Automated inventory ordering suggestions
• Dynamic pricing recommendations

Eats365 focuses on operational efficiency with queue management and reservation systems.

Who Should Choose What?

Choose Eats365 if:

• You need a simple iPad POS
• You're a single-location restaurant
• You prefer modular pricing and only want basic features

Choose Klikit if:

• You need all-in-one functionality (POS + payments + delivery)
• You manage multiple delivery platforms
• You have or plan multiple locations
• You want AI-driven insights for growth
• You need integrated payment processing with lower fees
• You want predictable, transparent pricing

Conclusion

While Eats365 is a solid iPad POS option in Malaysia, Klikit offers a more comprehensive solution for modern F&B businesses. With native order aggregation, integrated payments, AI insights, and better multi-location management—all at competitive pricing—Klikit provides better value for restaurants serious about growth in Malaysia's competitive food delivery market.

Ready to switch? Book a demo with Klikit and see why Malaysian restaurants are making the switch.