Klikit vs Eats365 Malaysia: Which Restaurant POS is Best in 2026?
Choosing the right restaurant POS system can make or break your F&B business in Malaysia. With options like Eats365 and Klikit competing for your attention, we've done the research to help you decide.
Overview: Eats365 vs Klikit
Eats365 is an iPad-based POS system popular among Malaysian restaurants, offering modular pricing starting at RM99/month. Klikit is an all-in-one merchant operating system designed specifically for APAC restaurants, with integrated payments, order aggregation, and AI-driven insights.
Pricing Comparison
Eats365 uses a modular pricing model where you pay for the core POS (starting at RM99/month) and add modules as needed:
- Eats365 Core: From RM99/month
- Mobile Ordering Module: Additional cost
- Kitchen Display System: Additional cost
- Self-Service Kiosk: Additional cost
- Hardware: Starts at RM3,000 per terminal
Klikit offers all-in-one pricing at $25-39/site/month (approximately RM110-175), including:
- Full POS functionality
- Order aggregation (GrabFood, Foodpanda, ShopeeFood)
- Payment processing
- CRM and customer insights
- Multi-location management
- Inventory tracking
Verdict: Klikit offers better value with all-inclusive pricing, while Eats365's modular approach can add up quickly.
Delivery Platform Integration
Malaysia's delivery market is competitive—GrabFood, Foodpanda, and ShopeeFood dominate. Here's how each platform handles multi-platform delivery:
| Feature | Klikit | Eats365 |
|---|---|---|
| GrabFood Integration | ✅ Native | ✅ Via API |
| Foodpanda Integration | ✅ Native | ✅ Via API |
| ShopeeFood Integration | ✅ Native | Limited |
| Order Consolidation | ✅ Single screen | ⚠️ Requires third-party |
| Auto-menu sync | ✅ Real-time | ⚠️ Manual sync issues reported |
Verdict: Klikit's native multi-platform order aggregation gives it a clear advantage for restaurants managing multiple delivery channels.
Payment Processing
Both systems support payment processing, but with different approaches:
Eats365: Offers payment processing through partner integrations. DuitNow QR support available but requires additional setup.
Klikit: Integrated payment processing with:
- DuitNow QR
- Card payments
- GrabPay, Touch 'n Go eWallet
- Lower transaction fees (0.5-5% take-rate)
Multi-Location Management
For restaurant chains or growing F&B businesses:
Eats365: Supports multiple locations with additional fees per outlet. Centralized reporting available but requires premium modules.
Klikit: Purpose-built for multi-location with:
- Centralized inventory across outlets
- Cross-location reporting
- Head office control
- Real-time analytics across all branches
Verdict: Klikit's multi-location features are more comprehensive and included in base pricing.
Customer Support & Localization
Eats365: Regional presence in Malaysia with local support, though some users report response time issues.
Klikit: Full APAC presence with dedicated support in Malaysia, Bahasa Indonesia support, and local team understanding of Southeast Asian F&B challenges.
AI & Advanced Features
Klikit differentiates with AI-driven insights:
- Sales trend predictions
- Customer behavior analysis
- Automated inventory ordering suggestions
- Dynamic pricing recommendations
Eats365 focuses on operational efficiency with queue management and reservation systems.
Who Should Choose What?
Choose Eats365 if:
- You need a simple iPad POS
- You're a single-location restaurant
- You prefer modular pricing and only want basic features
Choose Klikit if:
- You need all-in-one functionality (POS + payments + delivery)
- You manage multiple delivery platforms
- You have or plan multiple locations
- You want AI-driven insights for growth
- You need integrated payment processing with lower fees
- You want predictable, transparent pricing
Conclusion
While Eats365 is a solid iPad POS option in Malaysia, Klikit offers a more comprehensive solution for modern F&B businesses. With native order aggregation, integrated payments, AI insights, and better multi-location management—all at competitive pricing—Klikit provides better value for restaurants serious about growth in Malaysia's competitive food delivery market.
Ready to switch? Book a demo with Klikit and see why Malaysian restaurants are making the switch.