Food Delivery Commission Fees in Singapore (2026) — How to Reduce Costs

Running a restaurant in Singapore means working with delivery platforms like GrabFood, Foodpanda, and Deliveroo. But those commission fees eat into your margins—often 15-30% per order. Here's exactly what you're paying and how to bring those costs down.

Food Delivery Commission Rates in Singapore

Here's the breakdown of commission fees across major platforms as of 2026:

Platform	Standard Commission	Premium/Plus	Self-Delivery Option
GrabFood	18-22%	21-25%	Yes (GrabExpress)
Foodpanda	15-20%	18-23%	Yes (pandamart)
Deliveroo	15-20%	18-22%	No
Foodpanda Prime	12-15%	—	Yes

What These Fees Cover

Platform commission fees typically include:

• Customer acquisition — Marketing, app visibility, user subscriptions
• Payment processing — Card fees, digital wallet costs
• Delivery logistics — Rider dispatch, tracking, insurance
• Platform maintenance — App updates, customer support

5 Ways to Reduce Delivery Commission Fees

1. Join Multiple Platforms (But Manage Carefully)

Being on GrabFood AND Foodpanda gives you visibility but multiplies your commission burden. Use an order aggregation system to manage all orders from one tablet—reducing labor costs while maintaining multi-platform presence.

2. Negotiate Your Commission Rate

If you're doing 200+ orders monthly, you're in a position to negotiate. Contact your platform account manager directly. Many restaurants successfully reduce rates by 2-5% with volume commitments.

3. Encourage Direct Orders

Set up your own online ordering website or app. Direct orders have 0% commission. Promote it through:

• QR codes on tables and packaging
• Social media links
• Loyalty program incentives

4. Use Self-Delivery Options

GrabExpress and Foodpanda's self-delivery let you use your own riders. You pay a fixed delivery fee (S$3-5) instead of percentage commission—much cheaper for large orders.

5. Optimize Your Menu for Margin

Some dishes survive high commission fees better than others. High-margin items (60%+) absorb delivery costs easier. Review your menu and prioritize promoting dishes with better gross margins.

The Smarter Solution: Use Klikit

Klikit helps Singapore restaurants manage multiple delivery platforms from a single system—reducing labor costs and giving you unified analytics. Here's how Klikit saves you money:

• One tablet, all orders — No more multiple phones or tablets
• Direct ordering integration — Build your own channel with lower fees
• Menu sync across platforms — Update once, reflect everywhere
• Analytics dashboard — See which platform earns you the most after fees

Ready to cut delivery costs? Book a demo or see pricing.

Frequently Asked Questions

What's the average food delivery commission in Singapore?

The average is 18-22% for standard plans. Foodpanda Prime and similar subscriptions can reduce this to 12-15% if you meet minimum order volumes.

Can I negotiate with GrabFood or Foodpanda?

Yes. Restaurants doing 200+ orders monthly can typically negotiate 2-5% reduction. Contact your account manager or apply for their partner program.

Which delivery platform has lowest fees?

Foodpanda Prime (12-15%) is typically lowest, followed by Deliveroo and Foodpanda standard (15-20%), then GrabFood (18-22%).

Is self-delivery worth it?

Yes, if you have your own delivery team. Instead of 18-22% commission, you pay a flat S$3-5 per order—saving 13-17% on each delivery.