How to Optimize Your Restaurant Menu for Delivery in the Philippines
Running a restaurant in the Philippines means dealing with high delivery commission fees—anywhere from 18-30% on GrabFood, Foodpanda, and other platforms. But here's the truth: the right menu strategy can turn delivery from a margin-eroding chore into a profitable revenue stream.
After analyzing hundreds of successful Philippine restaurants on delivery platforms, we've identified the key strategies that separate profit-making delivery operations from those that struggle to break even.
What You'll Learn
- Which dish categories perform best for delivery
- How to price menu items to account for commission fees
- Items to remove from your delivery menu (and why)
- Packaging considerations that affect food quality
- Promotional strategies that actually work
Understanding the Philippine Delivery Economics
Before optimizing your menu, you need to understand the math. Here's a typical breakdown for a ₱500 order on GrabFood:
| Item | Amount |
|---|---|
| Order Value | ₱500.00 |
| Platform Commission (22%) | ₱110.00 |
| Payment Processing (2%) | ₱10.00 |
| Marketing Fee (optional) | ₱25.00 |
| You Receive | ₱355.00 |
Your food costs (typically 25-35% for Philippine restaurants) come out of that ₱355. That leaves you with roughly ₱177-222 in gross profit per ₱500 order—before rent, utilities, and labor.
The key insight? Not all menu items are created equal. Some dishes maintain their quality and margins even after the commission hit.
Dish Categories That Travel Well
Based on data from top-performing Philippine restaurants, these categories consistently deliver the best results:
1. Grilled and Roasted Items
Inihaw na liempo, grilled chicken, and roasted pork belly travel exceptionally well. These dishes can sit in a delivery bag for 20-30 minutes without significant quality degradation.
Examples: Inihaw na liempo, BBQ chicken, lechon kawali, sinangag (fried rice)
2. Dry Curry and Braised Dishes
dishes with thick gravies actually improve with a few minutes of rest. The sauce helps keep meats moist and flavorful.
Examples: Kare-kare, adobo, kaldereta, mechado
3. Noodle and Pasta Dishes (Properly Packaged)
Cooked al dente and packaged separately from sauce, these items hold up well. However, they require careful packaging to prevent sogginess.
Examples: Pancit canton, spaghetti, pad thai (if applicable)
4. Rice-Based Meals
Filipinos love silog dishes, and these travel well. Package the meat and egg separately from rice if possible, or use proper ventilation containers.
Examples: Tapsilog, longganisa silog, bangus silog
Items to Remove From Your Delivery Menu
Some items simply don't survive the delivery journey. Remove these from your delivery menu:
- Crispy items — Crunchy dishes become soggy within minutes. Remove crispy pata, fried chicken skin, and similar items.
- Fried rice (when pre-cooked) — Pre-cooked sinangag becomes hard and dry. Cook to order or use specialized containers.
- Soups and liquid-heavy dishes — Unless you have leak-proof packaging, soups will leak. Consider eliminating or using vacuum-sealed containers.
- Fresh salads — Wilt within 15 minutes. Either remove or package dressing separately.
- Ice-based desserts — Ice cream melts. Use alternative desserts or partner with dessert-specific delivery.
Pricing Strategy: The 30% Rule
Here's a simple framework for pricing your delivery menu:
Delivery Price = (Dine-in Price × 1.30) + Packaging Costs
This 30% buffer accounts for:
- Platform commissions (18-22%)
- Payment processing (1.5-2%)
- Promotional costs (5-10%)
- Additional packaging
Pro tip: Round prices to the nearest ₱5 or ₱10. A ₱299 dish feels more like a "deal" than ₱315.
Packaging Best Practices
Packaging can make or break your delivery reputation:
- Use compartmentalized containers — Keep sauces separate from main items
- Invest in quality containers — Cheap containers leak and damage your brand
- Include reheating instructions — Some dishes taste better when reheated properly
- Add a "best within" sticker — Shows professionalism and helps customers
Promotional Strategies That Work
Don't just rely on platform promotions. Here's what successful Philippine restaurants do:
1. Bundle Items Into "Meal Deals"
Bundles increase average order value while seeming like a "deal" to customers. A ₱350 bundle with main + rice + drink feels better than ordering items separately at ₱400+.
2. Create "Solo Diner" Options
Many customers order delivery for one. Single-serve meals at ₱150-250 capture this growing market segment.
3. Run Time-Based Promotions
Off-peak hours (2-5 PM) are often overlooked. Offer 10-15% off for lunch-for-dinner orders to smooth demand.
4. Use Platform Ads Strategically
During weekends (Friday-Sunday), increase ad spend. These are high-intent browsing sessions.
Putting It All Together
Here's a quick checklist to optimize your delivery menu:
- Audit your current menu items — identify which are delivery-friendly
- Remove 3-5 items that don't travel well
- Adjust pricing using the 30% rule
- Invest in quality packaging
- Create 2-3 bundle options
- Track your margins weekly — adjust as needed
Remember: delivery should complement your dine-in business, not replace it. The right menu strategy means every delivery order contributes to your bottom line.
Ready to Take Action?
If you're looking to streamline your delivery operations across multiple platforms, consider using Klikit. Our order aggregation system lets you manage GrabFood, Foodpanda, and other platforms from a single tablet—reducing errors and saving time.
