Restaurant POS Selection Checklist for the Philippines
Choosing the right POS system for your restaurant is one of the most important technology decisions you'll make. Use this checklist to evaluate each option systematically.
📋 Delivery Platform Integration
- GrabFood integration - native, real-time sync
- Foodpanda integration - menu sync and order aggregation
- ShopeeFood integration (if available in your area)
- Unified order dashboard - all platforms on one screen
- Automatic menu updates across all platforms
- Auto sold-out when inventory runs low
💳 Payment Processing
- GCash QR payment support
- Maya (PayMaya) QR payment support
- Cash payment handling
- Card payment processing (Visa, Mastercard)
- Lowest processing fees for delivery orders
📝 BIR Compliance
- BIR-accredited POS system
- VAT-compliant invoicing
- Electronic receipts (e-receipts)
- Audit trail and sales reporting
- Annual BIR reporting support
🏪 Restaurant Operations
- Table management (for dine-in)
- Kitchen Display System (KDS) integration
- Menu item modifiers and special instructions
- Split bill and partial payments
- Staff management and shift tracking
- Inventory management
💻 Technical Requirements
- Cloud-based (accessible from anywhere)
- Offline mode - works without internet
- Syncs automatically when connection returns
- Works on tablet (recommended) or desktop
- Easy setup - can go live in 1-2 days
📈 Growth & Scaling
- Multi-location support (if planning to expand)
- Real-time reporting across all branches
- Customer loyalty/CRM features
- Marketing tools (promotions, discounts)
- API access for custom integrations
💰 Pricing & Costs
- Monthly subscription cost
- Hardware costs (terminal, printer, cash drawer)
- Setup/installation fees
- Transaction processing fees
- Training and support costs
- Total cost over 12 months
🛠️ Support & Reliability
- Local support team (Philippines-based)
- Phone, chat, and email support
- Response time guarantee
- Uptime SLA (99.9% or higher)
- Regular software updates
- User community or knowledge base
🔍 Evaluation Score Card
| Criteria | Weight | Score (1-5) |
|---|---|---|
| Delivery Integration | High | |
| Payment Processing | High | |
| BIR Compliance | Critical | |
| Ease of Use | High | |
| Pricing | High | |
| Support | Medium | |
| Scalability | Medium |
Next Steps
Once you've evaluatedPOS systems using this checklist:
- Shortlist 2-3 options that score highest on critical requirements
- Request demos from each vendor
- Test with real orders during a trial period
- Check references from similar restaurants
- Review contract terms carefully before signing
Need help deciding? Talk to Klikit's team for a personalized recommendation based on your restaurant type and operations.