Olsera Alternative for Indonesian Restaurants
If you're currently using Olsera or evaluating it for your restaurant in Indonesia, you're probably looking for alternatives that offer better value, more features, or better integration with delivery platforms like GrabFood and Gojek. This guide compares Klikit vs Olsera to help you make the right choice for your business.
What is Olsera?
Olsera is a popular Indonesian point-of-sale (POS) system that has been serving the market for over 9 years. With over 85,000 businesses across 500+ cities in Indonesia, Olsera has established itself as a major player in the Indonesian restaurant technology space.
The platform offers features including inventory management, employee management, customer relationship management (CRM), marketing tools, and online ordering capabilities. Olsera is also ISO 27001 certified, which demonstrates their commitment to data security.
Why Look for an Olsera Alternative?
While Olsera serves many Indonesian businesses well, restaurant owners often explore alternatives for several reasons:
- Delivery platform integration — Limited GrabFood and Gojek integration compared to specialized aggregators
- Pricing concerns — Monthly subscription costs that add up for multi-location businesses
- Feature limitations — Some restaurants need more advanced inventory forecasting or kitchen display systems
- Ease of use — Staff training time and onboarding complexity
- Customer support — Response times and support quality in local language
Klikit vs Olsera: Feature Comparison
| Feature | Klikit | Olsera |
|---|---|---|
| Order Aggregation (GrabFood, Gojek, Uber Eats) | ✅ Full integration | ⚠️ Limited |
| Multi-location Management | ✅ Enterprise-ready | ✅ Available |
| Kitchen Display System (KDS) | ✅ Built-in | ⚠️ Add-on |
| Inventory Management | ✅ Advanced | ✅ Basic |
| QRIS Payment Integration | ✅ Yes | ✅ Yes |
| Menu Management | ✅ Real-time sync | ✅ Available |
| Customer Loyalty/CRM | ✅ Built-in | ✅ Available |
| Staff Management | ✅ Full suite | ✅ Available |
| Analytics & Reporting | ✅ Comprehensive | ✅ Basic |
| 24/7 Support | ✅ Yes | ✅ Yes |
Delivery Platform Integration: Critical for Indonesian Restaurants
For Indonesian restaurants, the ability to manage orders from multiple delivery platforms in one place is essential. Here's how Klikit and Olsera compare:
Klikit Order Aggregation
Klikit provides native integration with GrabFood, Gojek, and Uber Eats, consolidating all incoming orders into a single dashboard. This eliminates the need for multiple tablets and reduces order management errors. The kitchen display system automatically routes orders to the appropriate station.
Olsera Delivery Integration
Olsera offers online order capabilities, but the integration with major Indonesian delivery platforms is more limited. Some restaurants report needing separate systems or manual processes to manage orders from GrabFood and Gojek.
Pricing Comparison
Both Klikit and Olsera offer subscription-based pricing, but Klikit is designed to be more affordable for small to medium Indonesian restaurants:
- Klikit — Starting from IDR 350,000/month (~$22 USD), with flexible plans based on location count and features
- Olsera — Pricing varies by plan, with costs typically higher for full-featured packages
Klikit's pricing is particularly competitive compared to Western alternatives, offering similar or better features at 60-70% lower cost.
Who Should Choose Klikit Over Olsera?
Klikit is the better choice if:
- You operate a restaurant that relies heavily on GrabFood and Gojek for delivery
- You need a unified order management system across multiple delivery platforms
- You're looking for cost-effective POS solution without sacrificing features
- You want a kitchen display system that's natively integrated
- You prefer a platform built specifically for Asian restaurant operations
- You're expanding to multiple locations and need enterprise-level management
Making the Switch
If you've decided to explore Klikit as your Olsera alternative, the transition is straightforward:
- Data migration — Import your menu, customer data, and inventory from Olsera
- Integration setup — Connect your GrabFood and Gojek accounts to Klikit
- Staff training — Quick onboarding with intuitive interface (typically 1-2 days)
- Go-live support — Technical assistance during the switchover period
Conclusion
While Olsera serves the Indonesian market well, Klikit offers a compelling alternative for restaurants that prioritize delivery platform integration, competitive pricing, and features designed specifically for Asian F&B operations. With full GrabFood and Gojek integration, built-in KDS, and affordable pricing, Klikit is worth evaluating for your restaurant.
Ready to try Klikit? Book a demo today and see how Klikit can streamline your restaurant operations across all delivery platforms.