HitPay Alternative for Restaurants in Singapore
If you're a restaurant owner in Singapore evaluating payment and POS solutions, you've likely come across HitPay — a popular payment gateway offering zero-monthly-fee pricing with PayNow and GrabPay acceptance. But is HitPay the right fit for your F&B business?
While HitPay excels at payment processing, restaurants with delivery operations face a critical gap: limited delivery platform integration. This guide compares HitPay with Klikit — the all-in-one restaurant operating system designed for Singapore's food delivery ecosystem.
What HitPay Offers
HitPay has established itself as a budget-friendly payment solution for Singapore SMEs:
- Pricing: No monthly fees, pay-per-transaction (2.9% + $0.50 for cards)
- Payments: PayNow, GrabPay, ShopeePay, cards, cross-border options
- POS features: Basic inventory, employee management
- Target: Retail and small F&B (less complex operations)
Where HitPay Falls Short for Restaurants
If you operate a restaurant with delivery channels, HitPay's limitations become apparent:
1. No Delivery Platform Integration
HitPay doesn't integrate with GrabFood, Foodpanda, or Deliveroo. Your delivery orders require manual entry — increasing errors and labor costs. Every order from each platform needs to be re-keyed into your system.
2. No Order Aggregation
Restaurant owners managing multiple delivery apps juggle separate tablets and interfaces. HitPay offers no unified order stream — you can't see all your orders in one place.
3. Limited Restaurant-Specific Features
Missing essentials like:
- Table management
- Kitchen display system (KDS)
- Menu engineering tools
- Customer loyalty programs
- Multi-location management
4. No Built-in POS Hardware
HitPay is primarily a payment gateway. You'll need separate POS software and hardware, creating a fragmented tech stack.
Klikit: The Complete HitPay Alternative
Klikit is an all-in-one restaurant operating system that combines POS, payment processing, and delivery aggregation in one platform — purpose-built for Singapore's F&B scene.
Why Klikit is the Better Choice
| Feature | HitPay | Klikit |
|---|---|---|
| Monthly Fee | Free (but transaction fees apply) | From $39/month |
| GrabFood Integration | ❌ None | ✅ Native |
| Foodpanda Integration | ❌ None | ✅ Native |
| Order Aggregation | ❌ No | ✅ Single dashboard for all orders |
| POS Hardware | ❌ BYO | ✅ Included |
| Table Management | ❌ No | ✅ Yes |
| Kitchen Display (KDS) | ❌ No | ✅ Yes |
| Multi-location | ❌ No | ✅ Yes |
| Customer CRM | ❌ Basic | ✅ Full loyalty & marketing |
Delivery Integration That Works
Klikit integrates natively with all major Singapore delivery platforms:
- GrabFood — Full menu sync, order auto-accept, real-time inventory
- Foodpanda — Same-day menu updates, order routing
- Deliveroo — Seamless order flow
- Uber Eats — Coming soon
Orders from all platforms appear in one unified dashboard — no more multi-tab chaos.
Payment Processing Included
Klikit processes payments with:
- PayNow QR (SGQR)
- GrabPay
- Cards (Visa, Mastercard)
- Nets
Same-day SGD payouts available.
When HitPay Makes Sense
HitPay remains a solid choice if:
- You run a tiny cafe with no delivery operations
- You only need payment processing, not full POS
- Budget is the absolute primary concern
- Your transaction volume is very low
When Klikit is Better
Choose Klikit if:
- You use GrabFood, Foodpanda, or Deliveroo
- You want unified order management across platforms
- You need table service, KDS, or multi-location features
- You want to reduce manual data entry and errors
- You're scaling beyond a single outlet
Conclusion
HitPay works for simple payment needs, but Singapore restaurants with delivery operations need more. Klikit delivers the complete package — POS, payments, and delivery aggregation in one system.
For restaurants serious about scaling and reducing operational complexity, Klikit is the smarter investment. The time saved on manual order entry alone justifies the difference.
Ready to switch? Book a demo or start your free trial today.