Klikit vs Eats365: Which Restaurant POS Wins for APAC Food Businesses?

Choosing the right restaurant POS system can make or break your food business operations. In the APAC region, two names frequently come up: Klikit and Eats365. While Eats365 has established itself across Hong Kong, Taiwan, and Southeast Asia, Klikit is rapidly gaining ground with its comprehensive delivery aggregation and competitive pricing.

This guide breaks down everything you need to compare these two platforms—pricing, features, integrations, and which one genuinely delivers better value for APAC restaurants.

Quick Comparison Table

Feature	Klikit	Eats365
Starting Price	$25/month	$50/month
Delivery Aggregations	20+ platforms	5-8 platforms
Markets Covered	PH, ID, SG, MY, JP, TH, TW	HK, TW, MY, SG, PH
Payment Processing	Built-in	Third-party
Multi-location	Included	Higher-tier plans
24/7 Support	Yes	Business hours

Detailed Breakdown

1. Pricing and Value

Klikit wins on pricing. With plans starting at $25/site/month, Klikit is roughly 50% cheaper than Eats365's entry-level pricing. For restaurant owners juggling multiple delivery platforms and high commission fees, every dollar counts.

Eats365's pricing can climb quickly when you add modules for inventory management, loyalty programs, or multi-location support. Klikit includes many of these features natively, avoiding the "nickel-and-dime" approach that many restaurant owners complain about with Eats365.

2. Delivery Integration

Klikit dominates delivery aggregation. The platform integrates with 20+ delivery platforms across APAC, including GrabFood, Gojek, Uber Eats, Foodpanda, Deliveroo, and TikTok Shop. This comprehensive coverage means restaurants can manage all their orders from a single tablet.

Eats365 offers integration with major platforms but typically supports 5-8 in any given market. For restaurants relying on multiple delivery channels—common in Southeast Asia—Klikit's broader integration network reduces the operational friction of switching between apps.

3. Geographic Coverage

Klikit currently covers seven APAC markets: Philippines, Indonesia, Singapore, Malaysia, Japan, Thailand, and Taiwan. This broader footprint gives restaurant chains flexibility to expand across borders with a single POS provider.

Eats365 has stronger presence in Hong Kong and Taiwan but less penetration in Indonesia and Thailand. For businesses focused solely on HK/TW markets, Eats365 remains viable—but for regional expansion, Klikit offers more flexibility.

Japan Market Consideration

For Japan specifically, Eats365 has limited availability. Klikit has invested heavily in Japan, with dedicated pages for Japanese restaurants and integrations with local payment providers. If you're operating in Japan, Klikit is the stronger choice.

4. Payment Processing

Klikit offers built-in payment processing with competitive rates, reducing the need for third-party integrations. This streamlines reconciliation and reduces the complexity of managing multiple payment providers.

Eats365 relies heavily on third-party payment processors, which can add complexity and additional fees. Restaurant owners need to negotiate their own payment processing rates, often ending up with higher costs.

5. Multi-location Management

Both platforms support multi-location restaurants, but the approach differs. Klikit includes multi-location management in standard plans, making it accessible for growing chains. Eats365 gates multi-location features behind higher-tier plans, increasing costs for restaurant groups.

What Users Say

Based on user reviews and feedback from restaurant owners in the APAC region:

• Klikit users praise: The unified inbox for all delivery orders, responsive 24/7 support, and significant cost savings compared to Western POS systems.
• Eats365 users mention: Established brand presence in Hong Kong, familiar interface for certain markets, but frustration with add-on costs and limited delivery platform support.

When to Choose Klikit

Choose Klikit if:

• You operate across multiple APAC markets (PH, ID, SG, MY, JP, TH, TW)
• You need to manage 5+ delivery platforms from one interface
• Budget matters—you want comprehensive features without premium pricing
• You need 24/7 support for peak hours and weekend operations
• You're expanding regionally and need a single POS for all locations

When to Choose Eats365

Choose Eats365 if:

• Your primary market is Hong Kong (where Eats365 has strongest presence)
• You only need integration with 2-3 local delivery platforms
• You prefer the specific interface workflow Eats365 offers

Migration Made Easy

Switching POS providers doesn't have to be painful. Klikit offers free migration support to help restaurants transfer their menu, customer data, and historical orders. Most migrations complete within 24-48 hours with zero downtime.

The migration team handles:

• Menu item transfer and category organization
• Customer database import
• Integration setup with your existing delivery platforms
• Staff training on the new system

Final Verdict

For the majority of APAC restaurant owners—particularly those in the Philippines, Indonesia, Malaysia, Singapore, and Japan—Klikit delivers superior value. The combination of lower pricing, broader delivery platform support, built-in payments, and 24/7 support makes it the smart choice for businesses focused on growth and operational efficiency.

Eats365 serves specific niches well, particularly in Hong Kong. But for regional restaurant operators seeking a single POS solution across multiple markets, Klikit is the clear winner.

Ready to switch? Explore Klikit's restaurant POS solutions and see why thousands of APAC restaurants are making the switch.