Eats365 Alternative for Malaysian Restaurants
If you're running a restaurant in Malaysia and researching POS systems, you've likely come across Eats365. While it's a popular choice, many restaurant owners are looking for alternatives that better match local needs, pricing, and delivery platform integrations.
This guide compares Eats365 with Klikit, a purpose-built restaurant operating system designed specifically for Southeast Asian restaurants.
Why Malaysian Restaurants Are Looking for Eats365 Alternatives
Many restaurant owners in Malaysia have specific pain points with Eats365:
- Pricing concerns — Eats365's pricing can be higher than local alternatives, with monthly platform fees plus per-transaction costs
- Limited local integrations — While Eats365 works with GrabFood and Foodpanda, some restaurants need more flexible delivery aggregations
- Complex setup — The onboarding process can be lengthy for small restaurants
- Support responsiveness — Some owners report slower support response times
Klikit vs Eats365: Feature Comparison
| Feature | Klikit | Eats365 |
|---|---|---|
| Order Aggregation | Grab, Gojek, Uber Eats, ShopeeFood | Grab, Foodpanda |
| Payment Integration | GrabPay, Touch n Go, NETS, QRPay | GrabPay, selected banks |
| Monthly Pricing | From RM99/month | From RM199/month |
| Multi-location | Included | Premium tier |
| 24/7 Support | Yes | Business hours |
| Kitchen Display System | Built-in | Add-on |
Who Should Consider Switching to Klikit?
Cloud Kitchens — If you operate a cloud kitchen in KL, PJ, or Penang, Klikit's order aggregation from multiple delivery platforms onto a single screen is invaluable.
Multi-location Restaurants — Managing multiple outlets? Klikit includes multi-location management in all plans, while Eats365 charges premium pricing for this.
Delivery-First Restaurants — If your business relies on GrabFood, Foodpanda, and ShopeeFood, Klikit's unified inbox reduces errors and speeds up workflow.
Budget-Conscious SMBs — Starting from RM99/month, Klikit offers more value for small restaurants just starting their digital journey.
Making the Switch
Transitioning from Eats365 to Klikit is straightforward:
- Export your menu — Download your current menu from Eats365
- Import to Klikit — Upload via our simple menu importer
- Connect delivery platforms — Link your Grab, Gojek, and other delivery accounts
- Train your team — Our team provides onboarding support
Most restaurants complete the switch within 1-2 weeks with minimal disruption to operations.
Conclusion
While Eats365 is a established player in the Malaysian market, Klikit offers competitive features, better local pricing, and dedicated support for Southeast Asian restaurants. If you're looking for an alternative that puts local delivery integrations and affordability first, Klikit is worth considering.
Ready to explore Klikit? Schedule a demo with our team to see how we compare for your specific restaurant needs.