BigPOS Alternative Malaysia: Why Restaurants Switch to Klikit

If you're searching for a BigPOS alternative in Malaysia, you're likely running a restaurant, cafe, or retail F&B business that needs more than what BigPOS offers — or you're looking for a solution that covers delivery aggregation, multi-location management, and APAC expansion without breaking the bank.

BigPOS is a well-known local Malaysian POS provider with over 10,000 installations across Southeast Asia. Their 24-hour setup promise and retail-friendly features make them attractive to small businesses. But for restaurants that rely on GrabFood, Foodpanda, and multi-channel growth, BigPOS has critical gaps that directly impact revenue.

Klikit vs BigPOS: At a Glance

Feature	BigPOS	Klikit
Base Pricing	RM99–188/month	$25–39/site/month (~RM110–170)
Order Aggregation	❌ Not available	✅ GrabFood, Foodpanda, Uber Eats in one tablet
Delivery Platform Integration	❌ Not available	✅ Native integrations
Multi-Location Management	✅ Available	✅ Available on all plans
Payment Processing	Basic e-payment	✅ Stripe, Xendit, DuitNow
QR Ordering	SGD $49 add-on	✅ Included
TikTok Shop Integration	❌ Not available	✅ Built-in
APAC Coverage	Malaysia-focused	PH, ID, SG, MY, TH, JP, TW + LatAm
Offline Mode	✅ Available	✅ Available
Language Support	EN, BM, CN	EN, BM, CN, ID, JP, TH, VN + more
Setup Time	24 hours	1–7 days

Why Malaysian Restaurants Switch from BigPOS to Klikit

1. Delivery Order Aggregation Is Non-Negotiable

BigPOS does not integrate with GrabFood, Foodpanda, or any third-party delivery platform. If your restaurant receives orders from multiple delivery apps — and most Malaysian F&B businesses do — your staff must manually manage tablets, reconcile orders, and update menus separately on each platform.

Klikit consolidates everything into one dashboard:

• One tablet receives all GrabFood, Foodpanda, and Uber Eats orders
• Menu updates sync across all platforms instantly
• Real-time analytics show which platform drives the most revenue
• Kitchen Display System (KDS) routes all orders efficiently

For cloud kitchens and delivery-first restaurants, this single feature can save 10–15 hours of staff time per week and eliminate costly order errors.

2. Total Cost of Ownership Is Lower

BigPOS Basic starts at RM99/month and Pro at RM188/month — but that's just the POS. If you need QR ordering, that's an extra SGD $49/month. Delivery integrations? Not available at any price. Multi-outlet? Only on Pro.

With Klikit, order aggregation, QR ordering, multi-location management, and CRM are included in the base subscription. When you factor in the operational savings from consolidated delivery management, most Malaysian restaurants find Klikit delivers lower total cost of ownership despite similar base pricing.

3. Built for Growth Beyond Malaysia

BigPOS is Malaysia-focused. If you plan to expand to Singapore, Indonesia, or the Philippines, you'll need a separate POS system for each market.

Klikit operates across 7 APAC markets — Philippines, Indonesia, Singapore, Malaysia, Thailand, Japan, and Taiwan — with localized tax rules, payment methods, and language support in each. One platform, one data layer, unlimited expansion.

4. TikTok Shop — The Channel BigPOS Can't Reach

TikTok Shop instant delivery is one of the fastest-growing revenue channels for Malaysian F&B brands. Klikit is one of the first POS platforms to offer native TikTok Shop integration, letting you sync menus, manage orders, and track performance directly from your POS.

BigPOS does not support TikTok Shop — meaning you're leaving a high-growth channel on the table.

5. Payment Processing That Matches Malaysian Needs

BigPOS offers basic e-payment acceptance. Klikit integrates with Stripe, Xendit, and DuitNow — covering credit cards, e-wallets, FPX online banking, and QR pay. This means faster settlements, lower fees, and happier customers who can pay however they prefer.

Who Should Stay with BigPOS?

BigPOS is a reasonable choice if:

• You run a purely retail business (mini mart, boutique) with minimal delivery orders
• You only operate one location with no expansion plans
• You need a weighing scale integration (a BigPOS retail strength)
• Your budget is extremely tight and delivery revenue is under 10% of sales

Who Should Switch to Klikit?

Klikit is the better BigPOS alternative if:

• Delivery orders from GrabFood or Foodpanda represent more than 15% of revenue
• You manage multiple outlets or plan to expand
• You want one system for dine-in, delivery, and online orders
• You're exploring TikTok Shop or other emerging channels
• You need detailed analytics across all sales channels
• You may expand beyond Malaysia into other APAC markets

Migration from BigPOS to Klikit: What to Expect

Switching POS systems sounds daunting, but Klikit's migration process is designed for minimal disruption:

1. Day 1–2: Data export from BigPOS — menu items, pricing, customer database
2. Day 3–4: Klikit setup — menu import, staff accounts, payment gateway connection
3. Day 5: Delivery platform integration — connect GrabFood, Foodpanda, Uber Eats
4. Day 6: Staff training — typically 2–3 hours for full team proficiency
5. Day 7: Go live with Klikit support on standby

Most Malaysian restaurants complete the switch in under a week with zero downtime.

BigPOS vs Klikit: The Bottom Line

BigPOS is a capable entry-level POS for small retail and F&B businesses that don't need delivery integration. But for modern Malaysian restaurants — especially those growing through delivery, multi-location expansion, or omnichannel sales — BigPOS's missing features become expensive limitations.

Klikit offers everything BigPOS does, plus the order aggregation, delivery integrations, and APAC reach that growing restaurants actually need.

Try Klikit Free for 14 Days

See why Malaysian restaurants are choosing Klikit as their BigPOS alternative. Start a free 14-day trial with full feature access — no credit card required.

• Book a demo — See Klikit in action
• View pricing — Transparent, no hidden fees
• Malaysia Restaurant POS — Full market overview

Ready to consolidate your delivery orders, reduce costs, and scale beyond Malaysia? Start your free trial today.