Is Your Restaurant Digitally Ready for 2026?

1 / 10

How do you handle customer data or insights?

We don’t collect any data.

We rely on insights from delivery apps.

We export reports and analyze manually.

We have a centralized dashboard for all data.

2 / 10

How do you track your restaurant’s daily sales and performance?

Paper logs or Excel sheets.

POS reports only.

I view reports from multiple apps/platforms separately.

I use a single analytics dashboard to monitor everything.

3 / 10

How ready are you to digitize your reservation process?

We don’t see the need to digitize reservations yet.

We’re open to exploring digital reservation tools.

We’re already testing or planning to implement one soon.

We already have a digital reservation and table management system in place.

4 / 10

How do you handle table reservations or dine-in orders?

Walk-ins only — no reservations.

Customers message us to reserve.

We use third-party reservation platforms.

We have our own digital reservation and ordering system.

5 / 10

What’s your restaurant’s online presence like?

We don’t have a website or active social media.

We have social media pages but no ordering link.

We have a website or page where customers can see our menu.

Customers can view, order, and pay online easily.

6 / 10

How do you engage or retain customers after they order?

We don’t have a loyalty or feedback system yet.

We rely on reviews from delivery apps.

We manually message repeat customers or run promos.

We use a loyalty or CRM system to track and reward customers.

7 / 10

How quickly do you update menu changes (pricing, sold-out items, new dishes)?

It takes over a day to update everything.

A few hours — we do it manually.

Within minutes, but per platform.

Instantly across all platforms through one system.

8 / 10

How do you manage your menu across platforms?

I update each delivery app manually.

I assign someone to handle menu updates.

I sometimes use templates or upload spreadsheets.

I can update menus across all platforms in one click.

9 / 10

How do customers usually place their orders?

Mostly through walk-ins or phone calls.

Through delivery apps only.

We also accept orders via social media messages.

We have our own online ordering link or QR webshop.

10 / 10

How do you currently manage delivery orders?

I manually check each delivery app (Grab, foodpanda, etc.) one by one.

I have a staff member in charge of monitoring orders.

I use a POS or system that connects some delivery apps.

All my delivery channels are fully integrated into one dashboard.

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